Technical Support Engineer

Job Description

We are seeking a dedicated Technical Support Engineer to provide technical assistance and support to end users for hardware, software, and network-related issues. The candidate will diagnose and resolve technical problems, install and configure computer systems, respond to support tickets, maintain IT equipment, and ensure smooth operation of business systems. The role requires excellent troubleshooting abilities, strong customer service skills, and the ability to communicate technical solutions in a simple and effective manner.

Required Skills

Technical Skills

• Computer Hardware
• Windows Operating System
• MS Office
• Networking Basics
• Printer & Peripheral Support
• Software Installation
• Remote Desktop Support
• Ticketing Systems
• Troubleshooting

Soft Skills

• Communication Skills
• Customer Service
• Problem Solving
• Patience
• Team Collaboration
• Time Management
• Adaptability

Salary

₹25,000 – ₹45,000 per month

Working Hours

• Monday to Saturday
• 9:00 AM – 6:00 PM
• Sunday Holiday