Customer Support Executive

Job Description

We are seeking a dedicated and customer-focused Customer Support Executive to provide exceptional support to customers by resolving inquiries, addressing complaints, and ensuring a positive customer experience. The ideal candidate should possess excellent communication skills, patience, and a problem-solving mindset. As the first point of contact for customers, you will assist them through phone calls, emails, chat, and other communication channels while maintaining a high level of professionalism.

Required Skills

Technical Skills

• Basic Computer Knowledge
• MS Office (Word & Excel)
• CRM Software Knowledge
• Email Communication
• Data Entry
• Typing Skills

Soft Skills

• Excellent Communication Skills
• Active Listening
• Problem Solving
• Patience and Empathy
• Time Management
• Customer Service Orientation
• Teamwork

Salary

₹18,000 – ₹30,000 per month (Based on experience)

Working Hours

• Monday to Saturday
• 9:00 AM – 6:00 PM
• One weekly holiday