Job Description

We are looking for a proactive Customer Relationship Executive to build and maintain strong relationships with customers. The role involves understanding customer needs, handling feedback, resolving service-related concerns, and ensuring customer satisfaction. The candidate will coordinate with different departments to deliver quality service and improve customer retention through regular follow-ups and professional communication.

Required Skills

Technical Skills

CRM Software
MS Office
Customer Database Management
Email & Documentation
Reporting Skills

Soft Skills

Relationship Building
Communication Skills
Negotiation Skills
Customer Handling
Problem Solving
Positive Attitude
Time Management

Salary

₹20,000 – ₹35,000 per month

Working Hours

Monday to Saturday
9:30 AM – 6:30 PM
Weekly Off: Sunday

Job Category: Customer Support

Job Type: Full Time

Job Location: Kodagu