Job Description

We are hiring enthusiastic Call Center Executives to manage inbound and outbound customer calls. The candidate will answer customer queries, provide product and service information, resolve complaints, maintain call records, and ensure customer satisfaction. Strong communication skills and the ability to work in a fast-paced environment are essential for this role.

Required Skills

Technical Skills

Basic Computer Knowledge
Call Handling Software
MS Excel
CRM Software
Typing Skills

Soft Skills

Excellent Communication
Active Listening
Multitasking
Customer Service
Persuasion Skills
Stress Management
Team Collaboration

Salary

₹17,000 – ₹28,000 per month

Working Hours

Rotational Shifts
8 Hours per Shift
One Weekly Off

Job Category: Customer Support

Job Type: Full Time

Job Location: Kodagu